“Now that we are getting back to working at the office, it is time to crank up on quality. We got lax on processes during remote work.” This is the message a young manager in the ManagerMaking program wanted to share with his team. You did (pretty) well… …but not good enough It is about …
The Mistake to Avoid when Welcoming Back from Remote Work Read More »
There I sat surrounded by a dozen ex-convicts. Five of us were on sitting on the floor in the middle of a circle of quizzical and hardened observers. That is when I cheated on the card game… High vs. Low Potential…or simply with MORE Potential As you may know, I train young managers in teamwork …
These past blog posts focus on your resources to be your best self at work. Today, we look at one of the areas that professionals approach with delicacy: family life. How does parenting “success” (we will define this below) favors prosperity in other dimensions of life? You may have heard the saying, “Happy wife, happy …
Request from dads: How to build both work and parenting success together? Read More »
As a new manager, where do you get advice? Who helps you navigate the new (and sometimes turbulent) waters of team leadership? Have you worked with a mentor? Let us take a step back and approach issue from a different angle, and I’ll share a story. Story: The hammer and the nail A friend has …
Where do you get management advice when things look fuzzy? Read More »
“I want to find the magic in my life.” It has been one year since our first confinement in France. No birthday or anniversary celebrations. Instead, Parisians are back in confinement. Covid has brought positive changes in life, among them connection with people far away. Thanks to Zoom I am more in touch with fellow …
Don’t give feedback. Give feed-FORWARD Feedback can be difficult to receive. A team member with toxic behavior may have had ears full of “constructive criticism.” Full ears lead to closed hearing. In one of our training activities, participants are given a series of directives. “Be on time.” “Take notes.” “Treat the client well.” “Check the …
“Toxic Employee” series - 3/3 : Give “feed-forward” Read More »
Challenging employees often diffuse their toxins under the radar which makes the negative impact difficult to contain : how can you counter this toxicity with “I” messages. Last post we looked at getting the behavior out in the open. What if your colleague avoids you and slithers out of setting a meeting for constructive discussion? …
“Toxic Employee” series – 2/3 : Counter Toxicity with “I” Messages Read More »
Consider the case of a team with a toxic employee. I am coaching the manager who says, “I told him right out what is not working, and he keeps doing it.” The manager is being honest with feedback. And yet, the situation perpetuates itself…even worsens. This post is the first in a three-part series to …
“Toxic Employee” series – 1/3 : Acknowledge the challenge Read More »
Last week we began a series on managing “toxic employees.” One reader inquired, “What, exactly, is a toxic employee?” It is such a great (and obvious) question, that we’re addressing it now before going on to additional constructive communication tools to develop collaboration with these colleagues. What is a “Toxic Employee”? “Toxic employee” is one …
A client is integrating the first woman in their team of thirty technicians. Yes, this is 2021 and it is France where gender parity is legislated. Some fields find it easier to integrate diversity than others. Your company may be more advanced in the process of inclusion … AND EVERY MANAGER has a first! How …
